Alibaba Cloud

Asia-Pacific's largest cloud infrastructure provider.

4.5 7,230 reviews | China | Est. 2009 | 99.95% uptime | Cloud, VPS, Dedicated
4.5
out of 5

Scored against every other provider on the same five-factor methodology — no provider pays for a better number.

Speed
4.6
Support
4.3
Value
4.5
Features
4.6
Reliability
4.5

The verdict

Alibaba Cloud is the largest cloud provider in Asia-Pacific, offering an extensive suite of ECS compute, CDN and database products with a strong regional network across China and Southeast Asia, ideal for businesses targeting Asian markets.

Best for: China market businesses APAC enterprises Asian e-commerce

The full picture

This listing covers Alibaba Cloud's international business, the arm that sells outside mainland China from regions in Singapore, Hong Kong, Tokyo, Seoul, Sydney, Jakarta, Kuala Lumpur, Mumbai, Frankfurt, London, Dubai, Virginia and Silicon Valley. It is the largest cloud provider in Asia-Pacific by market share and the fourth largest worldwide, and for workloads serving Southeast Asian users it frequently has better regional coverage than AWS or Azure.

The catalogue mirrors the hyperscaler pattern: Elastic Compute Service instances, ApsaraDB managed databases, Object Storage Service, Server Load Balancer, container services, a CDN with a large Asian point-of-presence footprint, and a growing machine learning platform. Pricing is aggressive, particularly on subscription commitments, and the free tier is generous by hyperscaler standards.

The considerations are governance and support. Documentation quality in English is uneven compared with AWS, the console has a learning curve shaped by different design conventions, and some organisations have policy constraints about Chinese-headquartered providers. For an Asia-Pacific audience with no such constraints, the price and regional latency are compelling.

What you get

  • Dominant APAC network presence
  • Elastic Compute Service (ECS)
  • Global CDN acceleration
  • Enterprise security suite
  • Multi-region deployment

Every hosting type it sells

ProductFromWhat it is
Elastic Compute Service $3/mo General purpose, compute and memory optimised instances.
Simple Application Server $2.50/mo Preconfigured application stacks, the closest thing to a VPS product.
ApsaraDB Usage Managed MySQL, PostgreSQL, Redis and MongoDB.
Object Storage Service Usage S3-compatible storage with a large Asian CDN footprint.
Container Service Usage Managed Kubernetes and serverless container workloads.

Plans & pricing

ECS Starter
$3/mo
  • 1 vCPU
  • 1 GB RAM

What the price actually costs you

  • Subscription commitments cut hourly rates substantially — often 40% or more.
  • Egress bandwidth is billed and can dominate the bill on media-heavy workloads.
  • A generous free tier covers many services for new accounts.
  • Pricing is typically lower than AWS for equivalent Asia-Pacific instances.

Technical specification

Control panel Alibaba Cloud console, API, CLI and Terraform provider
Virtualisation Custom hypervisor with dedicated and shared instance families
Storage ESSD cloud disks with configurable performance tiers
Regions Strongest coverage in Southeast Asia, plus Europe, Middle East and the Americas
CDN Global CDN with an unusually dense Asian point-of-presence network
Free tier Generous new-account free tier across many services
Compliance ISO 27001, SOC, PCI DSS, MTCS and regional certifications
Support Free basic support, paid developer, business and enterprise tiers
Uptime SLA 99.95% single instance, 99.995% multi-zone

Performance in practice

Excellent in Asia-Pacific, where the region density and CDN footprint are the best of any provider. Latency to users in Indonesia, Malaysia, Thailand, the Philippines and Vietnam is consistently lower than from AWS or Google Cloud regions serving the same users. Outside Asia the network is competitive but not distinctive, and European and American coverage is thinner than the top three hyperscalers.

Infrastructure & support

Support channels

  • 24/7 ticket system
  • Phone support
  • Enterprise account manager

Data centers

  • China (8 mainland regions)
  • Hong Kong
  • Singapore
  • Japan
  • Germany
  • United States

Security & compliance

  • Anti-DDoS Basic included free, with Pro and Premium scrubbing tiers available
  • Cloud Firewall, WAF and Security Center for threat detection
  • Identity and access management with fine-grained policies and roles
  • Encryption at rest and in transit with a managed key service
  • ISO 27001, SOC 1/2/3, PCI DSS and regional compliance certifications
  • Organisations with policy restrictions on Chinese-owned providers should check internal rules

Moving a site in

Alibaba Cloud provides a Server Migration Center for lifting virtual machines from other clouds and on-premises environments, plus database transmission services for live database moves. Enterprise accounts get architect assistance.

The trade-off

In its favour

  • Best latency for Chinese/APAC markets
  • Enormous infrastructure scale
  • Rich enterprise cloud suite

Worth knowing

  • ICP licensing required for China mainland
  • Documentation gaps in English

Who should look elsewhere

  • Buyers whose organisation restricts Chinese-headquartered vendors
  • Teams that need the deepest English-language documentation and community
  • Simple website hosting — this is infrastructure, not managed hosting
  • Workloads concentrated in Europe or North America, where rivals have more regions

The company behind it

Ownership Alibaba Group, publicly traded
Headquarters Singapore for international operations, Hangzhou for group
Founded 2009
Scale Largest cloud provider in Asia-Pacific, top four globally
Regions 28+ regions and 85+ availability zones worldwide

How it got here

  1. 2009 Founded as Aliyun to serve Alibaba Group infrastructure needs.
  2. 2014 Opens its first international region in Silicon Valley.
  3. 2016 Expands aggressively across Southeast Asia, Europe and the Middle East.
  4. 2021 Becomes the clear market share leader in Asia-Pacific cloud.
  5. 2023 Moves international headquarters functions to Singapore.

Common questions

Do I need a license to host in mainland China?

Yes, an ICP filing is required for websites hosted within mainland China data centers.

The bottom line

The strongest cloud for a Southeast Asian audience on price and latency together, with a catalogue that covers everything a hyperscaler should. Expect a steeper documentation learning curve than AWS, and check your organisation's vendor policy before committing.