Alibaba Cloud

Asia-Pacific's largest cloud provider with deep China market access.

4.3 6,120 reviews | China | Est. 2009 | 99.95% uptime | Cloud, VPS, Dedicated
4.3
out of 5

Scored against every other provider on the same five-factor methodology — no provider pays for a better number.

Speed
4.5
Support
4.0
Value
4.4
Features
4.4
Reliability
4.5

The verdict

Alibaba Cloud is the leading cloud provider across Asia-Pacific and the essential choice for businesses that need reliable, compliant infrastructure inside mainland China. It offers a full stack of compute, storage, database and CDN services backed by Alibaba Group's global network.

Best for: Businesses targeting the China market Asia-Pacific e-commerce Cost-sensitive scaling

The full picture

Alibaba Cloud is the largest cloud provider in Asia-Pacific and the only practical route for most foreign companies to serve mainland China properly. That is its defining characteristic: it operates licensed regions inside mainland China, it can help customers navigate the ICP filing that Chinese law requires for any site hosted domestically, and it offers a China-accelerated CDN that makes a site usable from behind the Great Firewall.

Outside China it operates a full hyperscaler catalogue — Elastic Compute Service, ApsaraDB managed databases, object storage, container services, serverless functions and a large machine learning platform — from regions across Southeast Asia, Japan, Korea, Australia, India, Europe, the Middle East and the United States. Pricing undercuts AWS in most comparable configurations.

The considerations are governance, documentation and support. English documentation lags the Chinese original, the console follows different conventions, and many Western organisations have vendor policies restricting Chinese-headquartered providers. For an Asian audience with no such constraint, the price and regional performance are very strong.

What you get

  • Largest cloud footprint in Asia-Pacific
  • Elastic Compute Service (ECS)
  • ApsaraDB managed databases
  • Content delivery via Alibaba CDN
  • Compliant China data centers (ICP-ready)
  • Free credits for new accounts

Every hosting type it sells

ProductFromWhat it is
Elastic Compute Service $3/mo General purpose, compute and memory optimised instances.
Simple Application Server $2.50/mo Fixed-price preconfigured application instances.
ApsaraDB Usage Managed RDS, PolarDB, Redis and MongoDB.
Object Storage Service Usage S3-compatible storage with China-accelerated delivery.
China CDN Usage Content delivery inside mainland China, requiring ICP filing.

Plans & pricing

ECS Starter
$3/mo
  • 1 vCPU
  • 1 GB RAM
  • 40 GB SSD
ECS General
$28/mo
  • 2 vCPU
  • 8 GB RAM
  • Enhanced network
ECS Compute Optimized
$95/mo
  • 4 vCPU
  • 8 GB RAM
  • High-frequency CPU

What the price actually costs you

  • Subscription commitments cut costs substantially against pay-as-you-go rates.
  • Generally cheaper than AWS for comparable Asia-Pacific configurations.
  • Egress is billed and can be significant on media-heavy workloads.
  • Hosting inside mainland China requires an ICP licence, which takes weeks to obtain.

Technical specification

Control panel Alibaba Cloud console, API, CLI and Terraform provider
China access Licensed mainland China regions with ICP filing assistance
Regions 28+ regions worldwide with the densest Asia-Pacific coverage
Storage ESSD cloud disks with configurable performance tiers
CDN Global CDN with exceptional Asian point-of-presence density
Databases PolarDB, RDS and analytic databases at hyperscaler scale
Security Anti-DDoS, WAF, Cloud Firewall and Security Center
Compliance ISO 27001, SOC, PCI DSS, MTCS and Chinese regulatory compliance
Free tier Generous new-account free tier across many services
Support Free basic support with paid developer, business and enterprise tiers
Uptime SLA 99.95% single instance, 99.995% multi-zone

Performance in practice

The best available for mainland China and Southeast Asia. Inside China, a domestically hosted and ICP-filed site with the local CDN is dramatically faster than anything served from outside, where cross-border traffic is filtered and throttled. Across Southeast Asia the region density beats AWS and Google Cloud for most users. Elsewhere it is competitive but not distinctive.

Infrastructure & support

Support channels

  • 24/7 ticket support
  • Live chat
  • Enterprise account management

Data centers

  • China (multiple regions)
  • Singapore
  • Hong Kong
  • United States
  • Europe
  • Australia

Security & compliance

  • Anti-DDoS Basic free, with Pro and Premium scrubbing services available
  • Cloud Firewall, WAF and Security Center for posture and threat management
  • Identity and access management with fine-grained role policies
  • Encryption at rest and in transit with a managed key service
  • ISO 27001, SOC, PCI DSS and MTCS certifications
  • Organisations with restrictions on Chinese-owned vendors should confirm internal policy

Moving a site in

Server Migration Center lifts virtual machines from other clouds and on-premises environments, and Data Transmission Service handles live database migration. For China deployments, the ICP filing process is the long pole, not the technical migration.

The trade-off

In its favour

  • Best-in-class network performance across Asia-Pacific
  • Essential for businesses targeting the China market
  • Competitive pricing versus Western hyperscalers

Worth knowing

  • Requires ICP license for mainland China hosting
  • Support and docs less mature outside Asia
  • Data compliance concerns for some Western businesses

Who should look elsewhere

  • Organisations with vendor policies restricting Chinese-headquartered providers
  • Teams needing the deepest English documentation and community support
  • Simple website hosting, where a managed host is far easier
  • Workloads focused entirely on Europe or North America

The company behind it

Ownership Alibaba Group, publicly traded (NYSE: BABA, HKEX: 9988)
Headquarters Hangzhou, China, with international operations based in Singapore
Founded 2009 as Aliyun
Scale 28+ regions, 85+ availability zones, the leading cloud in Asia-Pacific
Notable The main practical route to hosting legally and fast inside mainland China

How it got here

  1. 2009 Founded as Aliyun to serve Alibaba Group infrastructure.
  2. 2014 Opens its first international region in Silicon Valley.
  3. 2017 Becomes the clear cloud market leader across Asia-Pacific.
  4. 2020 Expands European and Middle East regions.
  5. 2023 Restructures with international headquarters functions in Singapore.

Common questions

Do I need an ICP license to use Alibaba Cloud?

Only if you host a website on servers within mainland China; international regions do not require an ICP filing.

Does Alibaba Cloud offer free credits?

Yes, new accounts typically receive free trial credits and discounted first-year pricing on ECS instances.

The bottom line

The necessary choice for serving mainland China legally and quickly, and a strong, cheaper alternative to AWS across Southeast Asia. Budget time for ICP filing if you are going into China, and check your organisation's vendor policy first.