Hosting.com Review 2026: Is A2 Hosting’s New Brand Worth It? Speed, Plans & Pros/Cons
Hosting.com, formerly known as A2 Hosting, is one of the longest-standing players in the web hosting industry. Founded in 2001 in Ann Arbor, Michigan (which inspired the “A2” in its original name), the company rebranded in 2025 to Hosting.com to reflect its broader ambitions and a refreshed brand identity.
Despite the new name, the company’s mission remains the same: provide developers, businesses and individuals with high-performance hosting paired with reliable support. Over the years, Hosting.com has built a reputation for its Turbo Servers, which claim up to 20× faster speeds, and a commitment to customer support known as the Guru Crew.

In the highly competitive hosting market, Hosting.com differentiates itself with a combination of speed-centric technology, an array of hosting types (shared, managed WordPress, VPS, dedicated and reseller) and a variety of user-friendly tools such as free site migrations and an AI-powered performance optimizer. This review examines Hosting.com’s offerings, performance, pricing and customer experience as of early 2026. We draw on independent testing, official specifications and customer feedback to evaluate whether the company’s claims hold up.
TL;DR
Hosting.com excels at performance and flexibility. The company’s Turbo Servers leverage advanced caching and high clock speed CPU cores to deliver impressive page load times. Shared hosting plans start at $1.79 per month, and VPS plans begin at $4.99. Customers receive a robust feature set including a TurboHub control panel, cPanel with one-click installs, free site migrations, 24/7 Guru Crew support, and a 30-day money-back guarantee.
The platform’s strengths include speed, flexibility, generous resource allocations and a beginner-friendly setup. Downsides include steep renewal prices, hourly email sending limits, and occasional performance dips under extremely heavy loads. Overall, Hosting.com is well suited for developers, small businesses and e-commerce sites that prioritize performance and require a variety of hosting options.
Company History and Infrastructure
The company behind Hosting.com has operated independently for more than two decades. Originally a developer-friendly host offering flexible Linux hosting, it evolved to serve a wider range of customers, including e-commerce stores, agencies and enterprises. The rebrand to Hosting.com aligns with this broader vision. The company operates data centers in Michigan (USA), Arizona (USA), Amsterdam (Netherlands), Singapore, and other locations, providing global coverage and redundancy.
Hosting.com’s infrastructure focuses on speed. Its Turbo Servers use a combination of NVMe SSD storage, high-performance AMD EPYC and Intel Xeon processors, and advanced caching (including TurboCache, Memcached and OPcache). The company also emphasizes redundant power and network connections, as well as proactive hardware monitoring to minimize downtime.
In 2025, it introduced the TurboHub control panel, a streamlined dashboard designed to unify hosting services and provide faster access to account management. The company also offers a 99.9% uptime guarantee backed by a pro-rated service credit if downtime exceeds one hour in a month.
Plans and Pricing
Shared Hosting
Hosting.com’s shared hosting lineup includes Starter, Plus, Pro and Max plans. The Starter plan starts at $1.79 per month and supports one website with 100 GB of storage and unlimited bandwidth.
The Plus plan allows unlimited websites and storage for $2.49 per month during the promotional period. The Pro plan adds increased CPU and memory allocations for $4.99 per month, while the Max plan includes access to the Turbo Servers for $8.99 per month.
All shared plans include cPanel, one-click application installation, free site migration, SSL certificates, automatic backups, and a money-back guarantee. Customers can choose monthly, annual or multi-year billing cycles.
Renewal rates, however, increase substantially; for example, the Starter plan renews at $10.99 per month. This difference between initial and renewal pricing is a common criticism.
WordPress Hosting
Hosting.com offers two categories for WordPress: WordPress Hosting and Managed WordPress Hosting.
The standard WordPress Hosting plans are identical to shared hosting plans but preconfigured for WordPress. Managed WordPress plans add features like automatic updates, staging environments, malware scanning, and server-level caching.
Managed plans start at $11.99 per month and run on Turbo Servers, delivering higher performance with less maintenance required from users. All WordPress plans include the A2 Optimized plugin, which configures caching and compression automatically. The company offers free migrations from other hosts.
VPS Hosting
Virtual Private Server (VPS) hosting is available in two flavors: Unmanaged VPS and Managed VPS.
Unmanaged plans start at $4.99 per month and offer 1 vCPU, 1 GB of RAM, and 20 GB SSD storage. Customers have root access to install custom software, configure the OS and handle updates manually.
Managed VPS plans start at $34.99 per month and include cPanel, automated updates, security patches and 24/7 support. Resource allocations range from 2 to 8 vCPU cores and 2 to 32 GB RAM.
The managed environment suits users who need server control but prefer the host to handle routine maintenance. Both types of VPS plans provide full root access, choice of data center, and optional backups.
Dedicated Hosting
Hosting.com also offers dedicated servers for customers requiring maximum control and performance.
Plans start at around $99.99 per month with Intel and AMD processors, 16 GB or more RAM, and multiple SSD storage configurations. Customers can choose managed or unmanaged options.
Managed dedicated servers include server monitoring, security hardening, updates and backups, while unmanaged servers offer full control with minimal assistance. Dedicated servers target large e-commerce stores, enterprise applications and game servers.
Reseller Hosting
Reseller plans allow agencies and entrepreneurs to sell Hosting.com’s services under their own brand.
Plans include 100 GB to 400 GB of storage, 30 to 60 client accounts, and features like WHMCS billing software, white-label name servers, and free SSL. Prices start around $18.99 per month.
Resellers can upgrade their accounts as clients grow, making this a scalable solution for web designers and agencies.
30-Day Money-Back Guarantee and Payment Options
All Hosting.com plans come with a 30-day money-back guarantee, allowing customers to cancel for a full refund if unsatisfied within the first month.
The company accepts major credit cards, PayPal, bank transfers and some cryptocurrencies. Renewal prices are higher than initial promotions; users should plan accordingly to avoid surprise bills.
Features and Technology
Turbo Servers and Speed Enhancements
The hallmark of Hosting.com’s offering is its Turbo Servers. According to the company, these servers can deliver up to 20× faster page loads than standard shared hosting. Several factors contribute to this speed:
- TurboCache: This caching engine stores full HTML pages in memory, enabling the server to deliver pages without launching PHP or hitting the database.
- OPcache and Memcached: These caching mechanisms accelerate PHP execution and database queries, respectively.
- HTTP/3 and QUIC: Turbo Servers support modern protocols that reduce latency and improve reliability over spotty connections.
- NVMe SSDs: These drives provide higher input/output operations per second (IOPS) and lower latency compared to SATA SSDs.
- High-Clock-Speed CPU Cores: Turbo Servers allocate more CPU resources per user, ensuring that compute-heavy scripts and applications run smoothly.
In independent performance tests, Hosting.com’s Turbo Servers show strong results. A real-world WordPress site hosted on a Turbo plan loaded in under 2 seconds and achieved a 91% GTmetrix performance score. CPU benchmarks show high events per second and low latency, demonstrating the servers’ ability to handle concurrency.
Free Site Migration and Setup Assistance
Migrating a website can be complex, but Hosting.com offers free site migrations handled by its Guru Crew. Customers simply provide login details for their existing host, and the support team moves files, databases and email accounts.
The company guarantees seamless migration with no downtime. This service benefits both novices and professionals who want to minimize the hassle of switching hosts.
Control Panels: cPanel and TurboHub
All shared and reseller plans include cPanel, the industry standard for web hosting control. cPanel allows you to manage domains, subdomains, databases, email accounts and file systems through a graphical interface.
In 2025, Hosting.com introduced TurboHub, a new platform that sits on top of cPanel and WHM. TurboHub unifies billing, support tickets and account management across multiple services. It also integrates an AI-powered performance tool that analyses your website and recommends optimizations for speed, security and SEO.
Security Features
Security is a major concern for hosting customers, and Hosting.com implements multiple safeguards. All plans include free SSL certificates, DDoS protection, firewalls, virus scanning and reinforced DDoS mitigation.
Managed plans also include automatic kernel updates, security patching, and a proprietary HackScan feature that detects malicious files. Customers can enable two-factor authentication on their accounts and configure server-level firewalls via cPanel.
The company also provides free Let’s Encrypt certificates for securing additional domains.
Backup and Disaster Recovery
Hosting.com provides automated backups on many plans. Shared hosting includes nightly backups, while managed VPS and dedicated plans offer daily snapshots and the ability to restore to any point within 30 days.
Customers can also purchase off-site backups for an additional fee. Backup data is stored on separate servers to ensure redundancy.
In the event of catastrophic failure, Hosting.com’s support team assists with restoring websites quickly.
Developer Tools and Ecosystem
Hosting.com caters to developers through features like SSH access, Git integration, WP-CLI, Composer, and Node.js support on certain plans.
Unmanaged servers give root access, enabling installation of custom software stacks. The company supports multiple programming languages including PHP, Python, Ruby and Perl.
Database options include MySQL, MariaDB and PostgreSQL. Cron jobs can be scheduled through cPanel, and a staging environment is available for managed WordPress plans.
Developers can also create custom server configurations via .htaccess or nginx.conf, depending on the server type.
Tips for Maximizing Hosting.com Performance
Although Hosting.com’s servers deliver fast speeds out of the box, users can take additional steps to optimize performance.
One effective strategy is to enable TurboCache and configure caching policies. TurboCache stores entire HTML pages in memory, bypassing the need to execute PHP scripts or query the database on subsequent visits.
You can manage caching via the A2 Optimized plugin or cPanel. If you run WordPress, combine TurboCache with object caching via Memcached or Redis to accelerate dynamic content. Configuring object caching requires editing wp-config.php and installing a caching plugin. Hosting.com’s documentation provides step-by-step instructions.
Another performance tip is to activate the latest version of PHP. Newer PHP versions (for example PHP 8.x) deliver significant speed improvements and security enhancements. You can select your preferred version through cPanel’s MultiPHP Manager.
Be sure to test your website for compatibility before switching versions. You can also enable HTTP/3 and QUIC to improve responsiveness by reducing connection overhead. These protocols are supported on Turbo Servers and can be toggled in cPanel.
For content delivery, consider integrating Cloudflare or another content delivery network (CDN). Even though Hosting.com’s data centers are globally distributed, a CDN caches static assets near your visitors and mitigates DDoS attacks.
Cloudflare offers a free tier that includes SSL, caching and bot protection. You can set up Cloudflare through cPanel or the Cloudflare website. Combine a CDN with image optimization tools such as ImageOptim or WordPress plugins. Host scaled images to reduce file sizes and enable lazy loading to defer offscreen images.
Monitoring resource usage is also essential. Hosting.com provides cPanel metrics that show CPU, memory and I/O usage. If you see spikes during traffic surges, optimize your code, remove unnecessary plugins, and review whether caching is configured correctly.
You can also use the AI performance advisor in TurboHub to receive personalized recommendations about Brotli compression, caching headers and JavaScript minification. If resource usage remains high, consider upgrading to a higher tier or a VPS plan.
These proactive steps help you maximize Hosting.com’s infrastructure and maintain a smooth user experience for visitors.
Performance and Reliability
Benchmark Results
Independent benchmarks highlight Hosting.com’s strong performance. The CPU benchmark measures events per second and shows that Hosting.com can handle high request concurrency.
Tests show that the Turbo Server environment records high events per second and low latency, which outperforms many competitors. Disk performance tests also reveal fast I/O due to NVMe storage. Network speed tests approach gigabit throughput, which indicates strong backbone connectivity.
These results translate into real-world speed. A shared WordPress site with caching delivered sub-2-second load times and scored 91% on GTmetrix.
Uptime and Stability
Hosting.com guarantees 99.9% uptime across all plans. Long-term monitoring shows that the company consistently meets or exceeds this figure.
Minor outages occasionally occur because of hardware failures or network issues. The support team communicates promptly and resolves problems quickly. The Guru Crew monitors servers 24/7 and performs proactive maintenance to prevent downtime.
The uptime guarantee includes a pro-rated credit if downtime exceeds one hour in a month.
Scalability and Resource Management
Hosting.com allows users to upgrade or downgrade plans seamlessly. Shared hosting customers can move to a Turbo plan or a VPS when their site outgrows its allocated resources.
VPS users can scale CPU cores, RAM and storage through the client portal. The company recommends that customers monitor resource usage and adjust plans proactively, especially during traffic spikes or seasonal surges.
Developers benefit from features such as staging environments and server cloning, which simplify testing and scaling.
User Experience and Support
Onboarding and Setup
Setting up an account with Hosting.com is straightforward. After purchasing a plan, the company sends a welcome email with login credentials and a link to the TurboHub dashboard.
From the dashboard, you can register or transfer a domain, configure DNS records, create email accounts and install applications through cPanel’s Softaculous installer. The onboarding process includes an interactive wizard that guides users through each step.
If you migrate an existing website, the Guru Crew provides free assistance to ensure a smooth transition.
TurboHub Control Panel
TurboHub represents a significant evolution in Hosting.com’s user interface. The platform consolidates billing, support, domain management and server administration into a single dashboard.
The design is modern and easy to navigate. The dashboard displays resource usage such as CPU, memory and disk space. Users can also purchase upgrades or manage multiple servers directly from the interface.
One notable feature is the AI performance advisor. The system scans your website and suggests optimizations. Recommendations may include enabling Brotli compression, configuring caching headers or updating PHP versions for better compatibility and speed.
cPanel Familiarity
Many customers appreciate that Hosting.com still offers cPanel. Users who migrate from hosts such as Bluehost or HostGator often prefer this familiar interface.
cPanel remains one of the most widely used hosting control panels. The platform provides detailed control over file management, databases, email accounts and domain settings.
TurboHub works alongside cPanel. Users enjoy a modern dashboard without losing the familiarity of the traditional control panel. Developers can also access WHM to manage reseller accounts.
Guru Crew Support
Hosting.com places strong emphasis on customer support. The Guru Crew operates 24/7 through live chat, phone and ticket systems.
Customer reviews frequently highlight knowledgeable agents and fast problem resolution. Support staff assist with DNS configuration, SSL installation, performance optimization and troubleshooting technical errors.
The company also maintains a knowledge base that includes articles, tutorials and instructional videos. Live chat responses usually arrive within minutes, while support tickets may take a few hours depending on complexity.
Learning Resources and Community
Hosting.com also provides educational resources beyond direct support. The company runs a blog that covers topics such as website optimization, WordPress security and digital marketing strategies.
Webinars and community forums allow users to share experiences and solve technical issues together. These resources benefit beginners who need guidance and experienced developers who want deeper insights.
Resellers can also join partner programs and access marketing materials that help grow their hosting businesses.
Pros and Cons
Pros
- High Performance: Turbo Servers with NVMe storage deliver fast page loads and strong CPU and I/O benchmarks.
- Wide Range of Hosting Types: Shared, managed WordPress, VPS, dedicated and reseller plans support many different use cases.
- Free Site Migrations: The Guru Crew handles website transfers, which reduces migration complexity.
- cPanel and TurboHub: Users benefit from the familiarity of cPanel and the modern features of TurboHub.
- Generous Resources: Shared and VPS plans include ample storage, bandwidth and CPU allocations relative to price.
- Developer Friendly: VPS and dedicated servers include root access along with tools such as SSH and Git support.
- 30-Day Money-Back Guarantee: New customers can test the service with minimal financial risk.
Cons
- Steep Renewal Prices: Entry-level plans start cheaply but renew at significantly higher rates.
- Email Sending Limits: Shared hosting restricts email sending to around 100 emails per hour, which can limit marketing campaigns.
- Potential Performance Dips: Some users report slower performance during extreme traffic spikes or on heavily loaded servers.
- Confusing Branding: The transition from A2 Hosting to Hosting.com may confuse returning customers.
- Additional Costs for Backups: Off-site backups and advanced security add-ons require extra payment.
Comparisons with Competitors
Hosting.com vs Hostinger
Both Hosting.com and Hostinger aim to deliver fast, affordable hosting. Hostinger relies on LiteSpeed servers and NVMe storage, while Hosting.com uses Turbo Servers with advanced caching.
Introductory pricing for Hostinger starts at $2.99 per month, whereas Hosting.com’s Starter plan begins at $1.79. Hostinger’s renewal rates are generally higher relative to the initial discount.
Hostinger provides a proprietary hPanel and an AI website builder. Hosting.com provides cPanel and TurboHub with an AI performance adviser.
Both hosts perform well in performance tests. Hosting.com’s Turbo plans may perform better for CPU-intensive workloads. Hostinger places stronger emphasis on sustainability and renewable energy initiatives.
The final choice depends on priorities. Hostinger suits users who value an AI site builder and sustainability initiatives. Hosting.com suits users who prefer Turbo performance and the familiarity of cPanel.
Hosting.com vs. SiteGround
SiteGround is widely recognized for premium support and infrastructure powered by Google Cloud. The company provides managed WordPress hosting with custom caching through its SuperCacher system and free daily backups.
SiteGround pricing starts around $3.99 per month during the promotional period and rises to about $14.99 at renewal.
Hosting.com delivers comparable performance through Turbo Servers while maintaining a lower introductory price. SiteGround includes phone support and maintains a strong reputation for customer satisfaction.
Hosting.com provides 24/7 chat and phone support through the Guru Crew. Users who prioritize Google Cloud infrastructure and premium support may prefer SiteGround. Users focused on speed and affordability may prefer Hosting.com.
Hosting.com vs DigitalOcean / Cloudways
DigitalOcean provides infrastructure-as-a-service (IaaS), while Cloudways adds a managed platform layer on top of providers such as DigitalOcean, AWS and Google Cloud.
This combination offers pay-as-you-go pricing, flexible infrastructure choices and strong scalability.
Hosting.com follows a different approach. The platform provides fixed plans with predictable pricing and includes managed services such as free migrations, cPanel and TurboHub.
Cloudways appeals to agencies and developers who prefer infrastructure flexibility and server control. Hosting.com appeals to beginners or businesses that want an all-in-one hosting environment with minimal configuration.
Cloudways fits developers who need infrastructure flexibility. Hosting.com fits users who want a simplified hosting platform with built-in management.
Hosting.com vs GoDaddy
GoDaddy ranks among the largest domain registrars and hosting providers. Its hosting plans include cPanel or proprietary control panels with pricing similar to Hosting.com’s promotional rates.
GoDaddy often receives criticism for aggressive upselling of add-ons such as backups and SSL certificates. Hosting.com includes many of these features by default.
Performance on GoDaddy is generally respectable but less consistent than Hosting.com’s Turbo plans. GoDaddy provides phone support, though customers sometimes report longer wait times.
GoDaddy suits users who want domain registration and basic hosting in one platform. Hosting.com offers stronger performance and value for websites that require better speed and reliability.
Best Use Cases and Recommendations
Small and Medium Businesses
Hosting.com suits small and medium businesses that need reliable performance and flexibility. The Pro and Max plans provide enough storage and CPU resources for business websites, service platforms or small e-commerce stores.
The free migration service helps businesses move from another host without downtime. The AI performance advisor also helps site owners optimize speed and security.
Developers and Agencies
Developers benefit from Hosting.com’s support for multiple programming languages, root access on VPS and dedicated servers, and tools such as Git, SSH and staging environments.
The platform supports multiple hosting types. Teams can use shared hosting for staging, VPS for production environments and reseller plans for hosting client sites.
Agencies can also use reseller plans to provide hosting under their own brand while managing billing through WHMCS.
E-Commerce Stores
Speed and uptime are critical for e-commerce operations. Hosting.com’s Turbo plans and managed WordPress hosting provide fast load times and include features such as free SSL, caching and 24/7 support.
Store owners can integrate payment gateways, security plugins and SSL certificates to meet PCI DSS requirements.
The 99.9% uptime guarantee and responsive support reduce downtime risks for online stores.
Content Creators and Bloggers
Bloggers and content creators can start with the Starter or Plus plan, which provides an affordable entry point with enough resources for moderate traffic.
The free WordPress migration service simplifies moving from another host. Site owners can upgrade to Turbo plans as traffic grows to improve performance.
Hosting.com’s documentation, blog resources and community forums also help creators improve SEO, site speed and audience engagement.
Enterprise Applications
Organizations that run mission-critical applications may consider Hosting.com’s dedicated servers or high-end managed VPS plans.
These plans provide full hardware and software control, which allows enterprises to deploy custom applications, large databases and high-traffic APIs.
Managed dedicated servers include monitoring, patch management and maintenance services that reduce operational overhead for internal IT teams.
Enterprises should evaluate service-level agreements, security measures and support responsiveness before committing to any hosting provider.
User Feedback and Real-World Experiences
Customer Reviews and Testimonials
Customers often praise Hosting.com for its speed, reliability and customer support. Many reviews mention that websites load quickly even during moderate traffic. Users frequently highlight helpful and courteous interactions with the Guru Crew support team.
Many customers report smooth migrations handled by the Guru Crew with minimal or no downtime. Users also appreciate the generous storage and bandwidth allocations in shared hosting plans. The option to choose data center locations also receives positive feedback.
Criticism usually focuses on renewal price increases, limits on outgoing email and occasional slowdowns during heavy traffic. Some users report that Turbo Servers perform very well but standard shared servers may slow down if too many accounts share the same resources.
Several customers also mention confusion during the transition from A2 Hosting to Hosting.com. The rebranding created temporary difficulties with older billing portals and account access. A few users also state that while support remains friendly and helpful, complex issues sometimes require longer resolution times through ticket support.
Overall satisfaction often depends on selecting the right hosting plan and understanding renewal pricing in advance.
Case Study: A Growing E-Commerce Site
A practical example helps illustrate Hosting.com’s scalability. An online apparel store initially launched on Hosting.com’s Plus shared hosting plan.
Traffic increased significantly during seasonal promotions and holiday sales. The store began to experience slower checkout performance and longer page load times.
After contacting the Guru Crew support team, the owner upgraded to the Max plan with Turbo Servers and enabled the A2 Optimized plugin. Performance improved noticeably. Faster page loads reduced cart abandonment and improved the overall shopping experience.
The store owner also implemented off-site backups and enabled two-factor authentication for additional security. Although the hosting cost increased, the improvement in conversion rates justified the upgrade. This example demonstrates how Hosting.com can support business growth through scalable hosting plans.
Community Discussions and Forums
Hosting.com maintains active community forums where customers exchange advice and troubleshooting tips. Users often discuss strategies for performance optimization, security configuration and website management.
Popular recommendations include enabling TurboCache, integrating Cloudflare for CDN caching and monitoring resource usage through cPanel metrics. Developers frequently share scripts or configuration tips for automating backups or deploying staging environments.
Hosting.com team members also participate in forum discussions. Staff members respond to feedback, provide technical guidance and sometimes preview upcoming features. This engagement helps create a collaborative community where users can share experiences and influence product development.
Sustainability and Corporate Responsibility
Hosting.com does not heavily promote itself as a green hosting provider, but the company has taken several steps toward sustainability.
Some of its data centers use energy-efficient cooling systems and renewable energy sources. The company also recycles hardware components and relies on virtualization technology to maximize server efficiency and reduce physical hardware requirements.
Customers who want to offset their environmental impact can purchase carbon offsets through third-party programs. This option remains voluntary.
Compared with providers that market sustainability as a central feature, such as GreenGeeks, Hosting.com’s environmental initiatives remain relatively modest. The company still demonstrates awareness of environmental impact and may expand these efforts over time.
Future Roadmap and Innovations
The transition to the Hosting.com brand signals a broader vision beyond traditional web hosting. The company has hinted at future services such as managed Kubernetes clusters, cloud object storage and more advanced AI-powered optimization tools.
Hardware improvements also remain part of the roadmap. Technologies such as ARM-based processors and DDR5 memory could further improve performance and energy efficiency.
The company also plans deeper integration between TurboHub and cPanel. This integration will likely provide a unified platform for managing domains, hosting services and infrastructure.
Competition within the hosting industry continues to grow. Hosting.com will need to maintain innovation in areas such as automation, containerization and security to remain competitive.
If Hosting.com is one of the platforms you are considering, you may also want to explore other comparable hosting providers. Check out our guide on the best Hosting.com alternatives to see detailed comparisons.
Conclusion
Hosting.com, formerly known as A2 Hosting, provides a wide range of hosting solutions focused on speed, flexibility and reliable customer support.
Turbo Servers deliver strong performance, while the combination of cPanel and TurboHub provides both familiarity and modern functionality. Users benefit from free website migrations, generous resource allocations and multiple hosting types.
Renewal pricing remains the most common concern among customers. Email sending limits and occasional performance slowdowns under extreme traffic also represent potential drawbacks.
Developers, small businesses and growing e-commerce sites that prioritize performance and scalability will likely find Hosting.com a strong hosting option.
The final decision depends on priorities. Users who value speed, scalability and cPanel familiarity should seriously consider Hosting.com. Budget-focused customers should carefully evaluate renewal pricing and optional add-on costs.
The hosting market continues to evolve rapidly. Hosting.com’s long industry history, ongoing infrastructure upgrades and focus on customer support position it as a reliable hosting provider for the years ahead.